Professional Profile

Frontend Engineer with Technical Support & Data Analysis Expertise

I'm a Frontend Engineer with complementary expertise in technical support, data analysis, and system monitoring. I specialize in developing enterprise-grade applications using React, Next.js, and TypeScript, while also maintaining proficiency in database management, service monitoring, and data analysis using MySQL, Azure Service Bus, and Excel.

My unique value lies in understanding both development and operations - I build applications with supportability in mind and support systems with a developer's perspective. This dual expertise enables me to deliver user-centric solutions that drive operational efficiency and business growth.

4+

Enterprise Projects

500+

Users Supported

₦1.2B+

Transactions Processed

95%

Support Resolution Rate

Technical Stack

Frontend Development

JavaScript TypeScript ReactJS Next.js Vue.js React Native Tailwind CSS

Backend & Data Analysis

MySQL RESTful APIs Azure Service Bus Postman Excel (Advanced) Data Visualization

Cloud & DevOps

AWS Azure Azure DevOps Vercel Git/GitHub Docker

Support & Tools

Zoho Desk Power Apps System Monitoring Technical Documentation Bug Tracking Agile/Scrum

AI & Productivity Tools

Prompt Engineering ChatGPT/Claude DeepSeek GitHub Copilot AI Code Generation Technical Documentation AI-Powered Debugging UI/UX with AI

Professional Experience

Building & Supporting Enterprise Applications

Dec 2024 – Present

Hybrid Frontend Engineer & Technical Support Specialist

NEXXA Data Tech Solutions (Client: PZ Cussons Nigeria)
Sales Force Automation Project

Frontend Development

  • Developed enterprise DMS portal features using React/TypeScript
  • Implemented role-based access control & dynamic UI components
  • Optimized performance, reducing load times by 25%
  • Contributed to Android HHT mobile app for 500+ field reps

Technical Support & Analysis

  • Monitored app data using MySQL queries for system performance
  • Used Azure Service Bus for inter-service communication tracking
  • Generated Excel reports for actionable business insights
  • Provided Tier 2 support with 95% resolution rate

Impact

Supported digital transformation processing ₦1.2B+ in transactions, reduced manual errors by 40%, and improved operational transparency across 50+ distributor locations.

Sep 2024 – Jun 2025

Frontend/Mobile Engineer

OYASYNC LTD
  • Built Gassit Corporate feature for bulk-buying customers with tailored delivery
  • Implemented real-time delivery tracking, improving transparency by 60%
  • Created admin dashboards (Delivery Time Setup, Driver Management, Analytics)
  • Developed LPG Dashboard with multi-currency toggle and KPI visualization
  • Improved API integration efficiency by 35%
May 2024 – Sep 2024

IT Support / Customer Support

OYASYNC LTD
  • Managed customer issues via Zoho Desk with 95% resolution rate
  • Evaluated software and reported 50+ bugs to engineering team
  • Improved customer satisfaction scores by 25%
  • Created comprehensive user documentation and best practice guides
2023 – 2024

Previous Engineering Roles

TECHPROSNAIJA – Frontend Engineer (Aug-Dec 2023)

Developed LMS interfaces with React/Tailwind, integrated EmailJS for communications

EDITFY – Frontend Developer (Jul-Aug 2023)

Built reusable education templates with Next.js/TypeScript, reducing dev time by 30%

Enterprise Projects

Applications driving business transformation

Gassit Delivery Platform

LPG Delivery Service

Gassit Delivery Platform

Oyasync Ltd

Full-stack LPG delivery platform with customer/admin applications featuring real-time tracking, bulk ordering, and comprehensive analytics dashboard.

Real-time Tracking
Corporate Features
Analytics Dashboard
Next.js React TypeScript React Native Node.js

Learning Management System

Education Platform

LMS Platform

TechProsNaija

Comprehensive learning management system with course management, progress tracking, and automated communication systems for technical education.

Course Management
Email Automation
Progress Analytics
React Tailwind CSS EmailJS REST APIs
Public Demo
University Website

University Website

Responsive university landing page showcasing modern design principles and smooth user interactions.

HTML CSS JavaScript
Public Demo
University Website

Canada Freelancer

This website connects freelancers in the Canada area to potential Employers. This web application is a work in progress , it was built using NEXTJS

Nextjs ReactJs
Public Demo
University Website

Dashboard

This website connects you to the dashboard page of a company called reacthq, this web application is still a work in progress but you can take a look at it The web application was built using reactjs.

NextJs ReactJs JavaScript
Public Demo
University Website

E-commerce website

This website connects you to an e-commerce entity named Shopinsideout ,An online Store where you can buy t-shirts of all kinds. The mobile view for this website is currently ongoing construction

NextJs ReactJs JavaScript
Public Demo

Harmony

Job Platform

Harmony

This is a dedicated job site that connect service providers and service seekers together... This MVP is a work in progress

NextJs ReactJs JavaScript

Technical Support & System Monitoring

Ensuring application reliability and performance

Data Analysis & Monitoring

Using MySQL and Excel to track system performance, user activities, and business metrics.

  • Real-time transaction monitoring
  • User activity analysis reports
  • Performance metric tracking
  • Business intelligence dashboards

System Integration Support

Monitoring and troubleshooting inter-service communications in enterprise systems.

  • Azure Service Bus monitoring
  • API integration troubleshooting
  • Service-to-service communication
  • Error log analysis

Customer & Technical Support

Providing Tier 2 support and creating documentation for enterprise applications.

  • Zoho Desk ticketing system
  • 95% SLA resolution rate
  • User documentation creation
  • Bug reporting & tracking

Support Impact Metrics

95%
Support Resolution Rate
Within SLA timeframes
40%
Error Reduction
Through system improvements
50+
Bugs Identified
And reported to engineering
25%
Satisfaction Increase
Customer satisfaction scores

AI-Enhanced Development Workflow

Leveraging AI tools for accelerated development and problem-solving

AI-Powered Development

  • Code generation with ChatGPT/Claude
  • GitHub Copilot for accelerated coding
  • AI-assisted bug detection & solutions
  • Prompt engineering for complex tasks

Documentation & Communication

  • AI-generated technical documentation
  • Professional email and report drafting
  • API documentation with AI assistance
  • Client communication templates

Problem-Solving & Support

  • Debugging complex issues with AI
  • AI-assisted research for solutions
  • Generating test cases and scenarios
  • Root cause analysis with AI tools

AI Workflow Impact

40-50%
Faster Development
30%
Reduced Debugging Time
Consistent
Code Quality
Enhanced
Documentation

Let's Connect

Open to Frontend Engineering, Technical Support, or Hybrid Roles

Email

fadipemoyinoluwa2016@gmail.com

Send Email

Phone

+234 706 706 6224

Call Now

Location

Lagos, Nigeria

Remote & On-site Available

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